FAQ
What is Somm Scribe?
Somm Scribe is a wine tasting journal app that helps you track, organize, and discover wines. Record tasting notes, ratings, and photos of wines you've tried, and get personalized recommendations based on your preferences.
How do I create a tasting note?
Click the 'Add Tasting' button on the Tastings page. Fill in details like wine name, region, varietals, rating, notes, and optionally upload a photo. You can also scan wine labels to auto-fill information using our AI feature.
Is Somm Scribe free?
Yes! Somm Scribe offers a free plan that lets you record a limited number of tastings. We also offer premium plans with unlimited tastings and additional features. Check your Account page for upgrade options.
How do I upgrade my account?
Navigate to your Account settings page and click on the upgrade option. You'll be redirected to Stripe Checkout to complete your subscription. Your account will be upgraded immediately after payment.
Can I export my tasting notes?
Currently, your tasting notes are stored securely in your account. We're working on export features. If you need to export your data, please contact support@sommscribe.com.
Can I export my tasting notes?
Currently, your tasting notes are stored securely in your account. We're working on export features. If you need to export your data, please contact support@sommscribe.com.
Can I export my tasting notes?
Currently, your tasting notes are stored securely in your account. We're working on adding an export feature, but currently this functionality is not available.
How does the AI label scanning work?
When adding a new tasting, you can upload a photo of the wine label. Our AI will analyze the image and automatically extract information like wine name, vintage, region, and other details to save you time.
How do I get wine recommendations?
Based on your tasting history and preferences, our recommendation engine suggests wines you might enjoy. Visit the Recommendations page to see personalized suggestions.
Can I share my tasting notes?
Currently, tasting notes are private to your account. We're exploring social features for sharing. Stay tuned for updates!
What if I forget my password?
Click 'Forgot Password' on the Sign In page. Enter your email address, and we'll send you instructions to reset your password.
How do I delete my account?
You can delete your account from the Account settings page. This action is permanent and will delete all your tasting notes and data. Make sure you've exported any data you want to keep before deleting.
Is my data secure?
Yes! We use industry-standard encryption and security practices to protect your data. Your tasting notes are private and only accessible to you. See our Privacy Policy for more details.
What payment methods do you accept?
We accept all major credit cards and debit cards through Stripe. Payments are processed securely and automatically renew according to your subscription plan.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time from your Account settings page. You'll have access to premium features until the end of your current billing period.
How do I contact support?
You can reach us at support@sommscribe.com. We typically respond within 24-48 hours. You can also find a Contact Support link in the footer of every page.
Do you ship wine?
No, Somm Scribe is a digital platform for tracking wine tastings. We don't sell or ship wine. We help you keep records of wines you've tried from your own purchases or tastings.